Terms of Service

Rafael Canevaro trading as LeadForge. Rafael Canevaro trading as LeadForge is an unincorporated sole-trader business. LeadForge is a trading name, not a limited company, and does not have a Companies House company number. Contact: rafael@leadforgewebsites.co.uk. Website: https://leadforgewebsites.co.uk.

LeadForge offers these services only to customers acting wholly or mainly for purposes relating to their trade, business, craft or profession. The service is not offered under these terms to a person acting as a consumer.

Before a paid subscription is activated, the customer must expressly confirm that they are acting for a business and agree to the current terms.

Where LeadForge offers a free initial build, no fee is due for that initial build unless a separate written agreement expressly says otherwise. The customer can review the finished website before deciding whether to keep using it through a paid LeadForge plan.

If the customer does not continue, nothing is owed for the free build itself. The free build does not transfer ownership of LeadForge-created website design or code.

The standard ongoing price is currently £60 per month unless a different amount is expressly agreed for that project before the paid service starts. Genuinely complex/custom work may be separately quoted and will not be started as chargeable extra work without agreement.

The monthly payment covers the agreed website licence and management service. It is not a purchase of the website intellectual property.

LeadForge is not VAT registered, so VAT is not charged on the stated LeadForge price.

Domain registration, paid software, advertising, premium plugins, payment-processing fees and other third-party charges are excluded unless LeadForge expressly agrees in writing to include them.

The customer keeps ownership of its domain name and of original text, photographs, logos, trade marks and other material it supplies, subject to third-party rights.

Unless a separate written agreement says otherwise, LeadForge owns the original website design, layout, source code, reusable code, components, templates, systems, workflows, styling, technical structure and project-specific development created by LeadForge.

LeadForge does not claim ownership of the customer's materials or of open-source software, third-party libraries, stock assets, fonts, services, APIs or other third-party materials. Those remain subject to their own licences and rights.

While the paid plan is active and amounts properly due are paid, LeadForge grants the customer a limited, non-exclusive, non-transferable licence to use the LeadForge-built website for its business. The licence does not transfer the underlying website IP.

The licence ends when the subscription ends unless a separate written buyout/transfer is agreed.

The customer must provide accurate information and instructions, have the right to use materials it supplies, review previews for factual/legal issues, maintain third-party accounts that remain in its name, keep credentials secure and use LeadForge lawfully. The customer remains responsible for its own business content, regulatory obligations and representations to its customers.

Reasonable ordinary website updates may be included in the ongoing management arrangement as described in the relevant offer. Large redesigns, new systems, significant integrations, substantial new functionality or work outside the agreed scope may require a separate quote.

LeadForge may schedule maintenance, security updates and technical changes and cannot promise that every change will be completed immediately.

Unless otherwise agreed, monthly service fees are charged in advance once the paid subscription starts. The agreed monthly price should be shown in the client account or written offer. If an external payment processor is enabled, billing also follows the payment mandate/checkout terms presented at activation.

If a payment fails or becomes overdue, LeadForge may give notice and allow a reasonable opportunity to correct it before proportionately suspending the website licence/service. LeadForge does not impose an undisclosed punitive late fee.

The customer can request cancellation at any time through the client portal or by contacting LeadForge.

If the customer has already paid for a current billing period and a paid-through/end date is recorded, cancellation is scheduled for the end of that paid period and there is no further renewal. The website licence remains active until that date unless both parties agree to an earlier termination.

If there is no current paid-through period recorded, including while no external recurring payment processor is attached, cancellation may take effect immediately. LeadForge will not silently confiscate an identifiable unused prepaid period; any earlier termination/refund arrangement must be stated or agreed rather than assumed.

When cancellation takes effect, the LeadForge website licence ends and the LeadForge-managed website may be taken offline. The customer's domain and supplied content remain the customer's property. Restoration later is not guaranteed once project-specific files have been deleted in accordance with retention rules.

LeadForge may suspend or terminate the service for serious misuse, security risk, material breach or non-payment after appropriate notice where notice is practical and the action is proportionate. Immediate protective action may be taken where necessary for security or unlawful use.

Each party should keep the other's non-public confidential business information confidential and use it only for the service, except where disclosure is authorised or legally required.

Personal data is handled under the Privacy Policy. Where LeadForge processes personal data on the customer's documented instructions as a processor, the Data Processing Addendum forms part of the agreement.

LeadForge websites/platform features may depend on independent providers such as registrars, hosting/infrastructure providers, email providers, payment processors and APIs. Those services have their own terms and availability. LeadForge is not responsible for failure caused solely by an independent third party outside LeadForge's reasonable control, but will take reasonable steps within the managed service to help address issues.

LeadForge will provide its services with reasonable care and skill. LeadForge does not guarantee uninterrupted availability, a particular search-engine ranking, a particular number of enquiries/sales, or indefinite availability of a third-party service.

Nothing in these terms limits or excludes liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation and for death or personal injury caused by negligence where applicable.

Subject to those protections, LeadForge is not liable for indirect or consequential loss or, to the extent lawful in a business contract, loss of profit, revenue, business, opportunity, anticipated savings or data arising indirectly. LeadForge is not liable for loss caused by inaccurate/unlawful material supplied by the customer or by an independent third-party failure outside LeadForge's reasonable control.

Subject to the same protections, LeadForge's aggregate contractual liability for direct loss arising from the service is capped at the higher of (a) the total fees actually paid or payable by the customer to LeadForge in the 12 months preceding the event giving rise to the claim and (b) £500. A separately signed project agreement may set a different lawful cap.

Neither party is responsible for delay/failure caused by events beyond its reasonable control, provided the affected party takes reasonable steps to reduce the impact and resumes performance when reasonably possible. Payment obligations already accrued are not erased by this clause.

Users must not attempt unauthorised access, interfere with other users, introduce malware, use the service unlawfully or provide material that infringes another person's rights. Access may be restricted where reasonably necessary to protect the service, users or third parties.

For a paid service, LeadForge requires an affirmative acceptance of the current terms, acknowledgement of the website-licence/ownership arrangement and confirmation that the customer is acting for a business. LeadForge may record the account, timestamp, terms/privacy versions and agreed monthly price as evidence of acceptance.

Operational notices may be sent through the client portal or to the most recent business email address supplied. Formal notices to LeadForge may be sent to rafael@leadforgewebsites.co.uk and, once configured, to the service address stated above. Customers should keep their contact details current.

The customer may not transfer the website licence or this agreement without LeadForge's written consent. LeadForge may assign the business/contract as part of a genuine sale, transfer or reorganisation provided the customer's contractual rights are not materially reduced.

If part of these terms is unenforceable, the remainder continues. A delay in enforcing a right is not a waiver. These terms and any expressly incorporated written project agreement form the agreement about the subject matter, but nothing excludes liability for fraud/fraudulent misrepresentation or any liability that cannot lawfully be excluded. No person other than the parties has rights under these terms unless expressly stated.

LeadForge may update these terms for changes in the service, law or business operations. Material changes affecting an existing paid service will be communicated with reasonable advance notice where required. The version accepted for a particular paid activation is recorded where available.

These terms are governed by the laws of England and Wales and the courts of England and Wales have jurisdiction, subject to any mandatory rule that cannot lawfully be excluded.